Free or Low-Cost Internet: Options for Low-Income Families

Kids need it for homework, adults need it for job applications, and more and more doctors use video visits. Internet has become a basic need, but it’s also one of the bills people struggle with most. Here’s a practical look at the ways to get internet for less.

Lifeline discount

Lifeline is a federal program that gives eligible households a monthly discount on phone or internet service. You can qualify through programs like SNAP, Medicaid, SSI, federal public housing, or the Veterans Pension, or based on income. You apply through the National Verifier and then choose a participating company.

Low-income plans from internet providers

Many major internet companies offer their own discounted plans for households that receive certain benefits, such as SNAP, Medicaid, school lunch, or SSI. These plans often cost much less than regular service and may not require a credit check or long contract.

To find them, visit your local providers’ websites and search for terms like “low-income internet,” “affordable internet,” or “internet assistance.” You can also call and ask directly.

Free internet in your community

  • Public libraries offer free Wi-Fi and computers, and many lend out hotspots you can take home.
  • Schools sometimes provide hotspots or devices to students who need them.
  • Community centers, senior centers, and some housing authorities offer free computer labs.
  • Some cities provide free public Wi-Fi in parks and downtown areas.

Getting a low-cost computer

A connection is only useful if you have a device. Nonprofit computer refurbishers sell used laptops and desktops at low prices, and some give them free to students, seniors, and people who receive benefits. Ask your library or 211 about programs near you.

Tips to lower your bill

  • Ask your provider if you qualify for a discounted plan, even if you didn’t see it advertised.
  • Return rented equipment and buy your own modem if it saves money over time.
  • Check whether your apartment building has a bulk internet deal for residents.
  • Avoid paying for more speed than you need.

A real-life example

Luis has two kids in middle school who were doing homework on his phone. Because the family receives SNAP, he qualified for his cable company’s low-income internet plan. Setup was free, and the monthly cost was a fraction of the regular price.

He also borrowed a laptop through the kids’ school. Now homework gets done at the kitchen table instead of in a fast-food parking lot.

Tips from people who have been through it

  • Have your SNAP, Medicaid, or school lunch letter ready when you call.
  • Ask the library about hotspot lending. Waiting lists can move quickly.
  • Set up parental controls on shared devices.
  • Write down your plan price and the date any promotion ends.

Frequently asked questions

Can I use Lifeline and a provider’s low-income plan together?

Sometimes, depending on the provider. Ask if they accept Lifeline on top of their discounted plan.

Do I need a Social Security number?

Requirements vary by program and provider. Some accept other forms of ID. Ask before you apply.

Is there still a federal internet benefit like the ACP?

The ACP ended in 2024. Lifeline and provider low-income plans are the main options now.

Related guides

Official resources

This guide is for general information only. US Assistance Guide is an independent website and is not affiliated with, endorsed by, or connected to any government agency. Program rules, income limits, and benefit amounts change often and vary by state, so always confirm details with the official agency before you apply.

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